It is your responsibility to provide accurate delivery information.
We will send the tracking number via email.
Your tracking information will take up to 3 days to appear on the logistics company's website.

Handling transportation policies

We provide global shipping services.

Customs duties and import taxes

Our orders do not incur any additional taxes, VAT, or other hidden fees. You only need to pay the amount shown on the order page, which is the item subtotal plus shipping costs.

freight :

1. Free shipping on orders over $49.99

2. For orders under $49.99, shipping will cost $6.99.

Shipping method: FedEx

Delivery time:
This refers to the time required for your goods to be transported from our warehouse to your designated location. Delivery time varies depending on your chosen delivery address, product availability, and the time you place your order.

Order
processing time: Maximum 3 business days (excluding holidays).
Delivery time: 10 to 22 business days.

If you do not receive your package for any reason, we will cover the cost of reshipping it.

Customer satisfaction is of utmost importance to us. If you are not satisfied with your purchase, please feel free to contact us.

Email: support@emailservicenter.com

Other frequently asked questions

1. How do I track my order?

Once your order has been processed, you can contact us at devapidock@outlook.com. We will notify you that your order has been shipped. Please note that we do not offer cash on delivery.

2. Can I cancel my order?

All orders will be automatically processed and shipped immediately after placement. To cancel your order, please submit a cancellation request within 12-24 hours of placing the order. You will receive a refund if your order has not yet been shipped. Once shipment is arranged, the order cannot be canceled.

3. Can orders be shipped on Sundays and public holidays?

We apologize, but we do not offer delivery services on Sundays and public holidays.

4. Do I need to pay customs duties or other taxes?

In the United States, the customer is responsible for paying any taxes, duties, and charges levied in the country where the product is shipped, including but not limited to any sales tax or use tax, value-added tax, or customs duties.

5. What should I do if I receive a damaged or defective product?

Please contact devapidock@outlook.com and provide at least one photo or video detailing the problem. Once the issue is confirmed, we will resend a new product or replace the faulty part to resolve the problem.